FAQ

GENERAL QUESTIONS
To our jude ladies, these are a couple of the most asked questions to be able to help you & please don’t hesitate to contact our team who will gladly assist you whenever possible.

Frequently asked questions

When will I get my order?
  • "Shipping takes 3–6 business days. Once your order is out for delivery, you will be Contacted and Updated accordingly.
  • Please ensure your address is clear and detailed at checkout to avoid delays."
How much does shipping cost?
  • Shipping is calculated based on your location and Calculated before Payment
How can I edit or cancel my order?
  • Please contact us in case of changing your information or cancelling your order on Instagram or Facebook
  • Please provide us with your order number and a screenshot of your order confirmation on email to be able to assist you and the changes needed to be implemented.
How can I issue a refund or exchange?
  • Please check out our Refund & exchange section and if you require further assistance, kindly contact us within the time frame specified.